Privacy Policy

SPI Power Solutions – Privacy Policy

SPI Power Solutions respects your privacy and is committed to protecting the personal information you provide when using our website, products, and services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your rights regarding your personal information.

1. About SPI Power Solutions

SPI Power Solutions is a Chennai-based power and renewable energy solutions company providing products and services such as solar power systems, solar street lights, UPS systems, LiFePO4 batteries, energy storage solutions, LED lighting, and customized power solutions.

Our registered/business address is:

SPI Power Solutions
No. 5, Annai Sathya Nagar,
Poothapedu Main Road, Ramapuram,
Chennai – 600089, Tamil Nadu, India.

2. Information We Collect

When you contact us, request a quotation, purchase a product, submit an enquiry, or use our website, we may collect information such as:

  • Name
  • Company or organization name
  • Phone number
  • Email address
  • Billing and delivery information
  • Product or service requirements
  • Enquiry and communication details
  • Information provided through contact forms
  • Website usage and technical information such as IP address, browser type, and device information

We only collect information that is reasonably necessary for providing our products and services.

3. How We Use Your Information

SPI Power Solutions may use your information to:

  • Respond to enquiries and requests
  • Provide quotations and product information
  • Process and manage orders
  • Deliver products and services
  • Provide customer support
  • Communicate about orders, services, and technical support
  • Improve our products, website, and customer experience
  • Send information about new products, offers, and services where permitted
  • Maintain website security
  • Prevent misuse, fraud, or unauthorized activities
  • Meet applicable legal and business requirements

4. Website and Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and enhance your browsing experience.

Cookies may help us understand:

  • Which pages are visited
  • How visitors use our website
  • General website performance
  • Browser and device information

You can manage or disable cookies through your browser settings. Some website functions may not work properly if cookies are disabled.

5. Sharing of Information

SPI Power Solutions does not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, such as:

  • Delivery and logistics partners
  • Payment service providers
  • Website and hosting service providers
  • IT and technical support providers
  • Professional service providers
  • Government authorities or regulatory bodies where required by law

We expect service providers working with us to handle personal information responsibly and securely.

6. Information Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Users should also take appropriate precautions when sharing information online.

7. Information Provided by You

If you submit information through our website, enquiry forms, email, WhatsApp, social media, or other communication channels, you are responsible for ensuring that the information provided is accurate and appropriate to share.

Please do not provide personal information belonging to another person unless you have the necessary permission to do so.

8. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, payment services, or other external resources.

SPI Power Solutions does not control the privacy practices of these third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Marketing Communications

With your permission, SPI Power Solutions may contact you regarding:

  • New products
  • Special offers
  • Services
  • Company updates
  • Promotional activities

You may request to stop receiving marketing communications at any time.

10. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Ask us to correct inaccurate information
  • Request deletion of information where applicable
  • Withdraw consent for certain uses of your information
  • Opt out of marketing communications
  • Ask questions about how your information is handled

To make a privacy-related request, please contact SPI Power Solutions using the contact details provided on our website.

11. Data Retention

We retain personal information only for as long as reasonably necessary for business, customer-service, legal, accounting, or other legitimate purposes.

When information is no longer required, we may securely delete or anonymize it.

12. Changes to This Privacy Policy

SPI Power Solutions may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable requirements.

Any updated version will be published on our website with the revised date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

SPI Power Solutions
Address: No. 5, Annai Sathya Nagar, Poothapedu Main Road, Ramapuram, Chennai – 600089, Tamil Nadu, India.
Website: spipowersolutions.com

SPI Power Solutions

Reliable Power. Smart Solutions. Sustainable Future.